Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to interact with clients and internal staff
literacy skills to:
identify content
write content
research skills to:
analyse audience needs
identify target audiences
technical skills to:
determine appropriate content, formats and styles
select and use appropriate software and tools.
Required knowledge
content features, including clarity and readability
document design, web design and usability
functions and features of templates and style guides
instructional design principles.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Documentation may include: | design specifications electronic copy internet and intranet online help training materials in either hard copy user manuals and procedure manuals. |
Standards may include: | International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards organisational standards project standards policy relating to cataloguing, sign-off, storage, distribution and revision. |
User documentation may include: | brochures help references online help project specifications reports training materials and self-paced tutorials user guides user manuals. |
Software may include: | commercial software applications graphics packages help file creation software multimedia authoring tools organisation-specific software presentation applications word-processing packages. |
Appropriate person may include: | authorised business representative client supervisor. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist